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\bibcite{al1998security}{Al-Salqan 1998}
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\bibcite{al1998security++IMPL}{AL-SALQAN}
\bibcite{al1998security++YEAR}{1998}
\bibcite{van1997handbook}{Bemmel, Musen e Helder 1997}
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\bibcite{iom97++IMPL}{DICK; STEEN; DETMER}
\bibcite{iom97++YEAR}{1997}
\bibcite{endsley2006introduction}{Endsley \emph  {et al.} 2006}
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\bibcite{garets2006electronic}{Garets e Davis 2006}
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\bibcite{garets2006electronic++YEAR}{2006}
\bibcite{google}{Google}
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\bibcite{iso215}{ISO 2004}
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\bibcite{iso215++YEAR}{2004}
\bibcite{jalal2008national}{Jalal-Karim e Balachandran 2008}
\bibcite{jalal2008national++EXPL}{Jalal-Karim e Balachandran}
\bibcite{jalal2008national++IMPL}{JALAL-KARIM; BALACHANDRAN}
\bibcite{jalal2008national++YEAR}{2008}
\bibcite{de-validade}{Junior \emph  {et al.} 2004}
\bibcite{de-validade++EXPL}{Junior \emph  {et al.}}
\bibcite{de-validade++IMPL}{JUNIOR \emph  {et al.}}
\bibcite{de-validade++YEAR}{2004}
\bibcite{ccr}{Kibbe 2007}
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\bibcite{ccr++YEAR}{2007}
\bibcite{kohn2001crossing}{Kohn, Corrigan e Donaldson 2001}
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\bibcite{kohn2001crossing++IMPL}{KOHN; CORRIGAN; DONALDSON}
\bibcite{kohn2001crossing++YEAR}{2001}
\bibcite{comparisonghms}{Kuraitis 2008}
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\bibcite{comparisonghms++IMPL}{KURAITIS}
\bibcite{comparisonghms++YEAR}{2008}
\bibcite{kwak2005}{Kwak 2005}
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\@writefile{toc}{\contentsline {chapter}{Refer\^encias}{68}}
\bibcite{martins2004scai}{Martins, Saukas e Zanardo 2004}
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\bibcite{martins2004scai++IMPL}{MARTINS; SAUKAS; ZANARDO}
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\bibcite{massad2003}{Massad, Marin e Neto 2003}
\bibcite{massad2003++EXPL}{Massad, Marin e Neto}
\bibcite{massad2003++IMPL}{MASSAD; MARIN; NETO}
\bibcite{massad2003++YEAR}{2003}
\bibcite{masys2002giving}{Masys \emph  {et al.} 2002}
\bibcite{masys2002giving++EXPL}{Masys \emph  {et al.}}
\bibcite{masys2002giving++IMPL}{MASYS \emph  {et al.}}
\bibcite{masys2002giving++YEAR}{2002}
\bibcite{medicware}{Medicware}
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\bibcite{mshealthvault}{Microsoft}
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\bibcite{nightingale1989notas}{Nightingale 1989}
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\bibcite{nightingale1989notas++IMPL}{NIGHTINGALE}
\bibcite{nightingale1989notas++YEAR}{1989}
\bibcite{peters-usability}{Peters \emph  {et al.} 2009}
\bibcite{peters-usability++EXPL}{Peters \emph  {et al.}}
\bibcite{peters-usability++IMPL}{PETERS \emph  {et al.}}
\bibcite{peters-usability++YEAR}{2009}
\bibcite{pires13}{Pires \emph  {et al.} 2000}
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\bibcite{pires13++IMPL}{PIRES \emph  {et al.}}
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\bibcite{salvador-aspectos}{Salvador e Filho 2005}
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\bibcite{salvador-aspectos++IMPL}{SALVADOR; FILHO}
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\bibcite{mvsistemas}{Sistemas}
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\bibcite{sittig1999}{Sittig 1999}
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\bibcite{slee2000}{Slee, Slee e Schmidt 2000}
\bibcite{slee2000++EXPL}{Slee, Slee e Schmidt}
\bibcite{slee2000++IMPL}{SLEE; SLEE; SCHMIDT}
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\bibcite{standord-electronic}{Standord e Thornton 2006}
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\bibcite{msvsgh}{Stoltz 2008}
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\bibcite{tang2006personal}{Tang \emph  {et al.} 2006}
\bibcite{tang2006personal++EXPL}{Tang \emph  {et al.}}
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